Order #28740733 - ship now rather than later (?)


Customer Service


Hi Paizo CS people

I recently placed an order for some non mint copies of the Starfinder Player Character Folio and although everything might be fine, I’m worried things might be screwy.

I ordered five of them and the order went through to my sidecart, but it now shows as unavailable - which is what it generally looks like when I order the last copy.

My worry is that it seems unlikely I happened to guess how many non-mint copies were left and maybe there were only 4,3,2 or even 1 still in stock. I figure if that’s the case, when my next subscription order spawns, the computer might spin its wheels for a while looking for items that have been ‘put aside’ but which never actually existed.

Would it be possible to bundle up these five folios (if they actually exist) and to ship them straight away? (Separate from any subscription order).

If so, I’d greatly appreciate it.

Cheers
Steve


Hi Paizo CS people

I figured I’d bump this as I saw some subsequent posts get answered so maybe this slipped through the cracks (?)

Quick version: would someone be able to check this order, see how many non-mint copies are actually available (I’m guessing not five) and then ship those to me straight away in a separate order from my subs?

Cheers
Steve

Customer Service Representative

Steve Geddes wrote:

Hi Paizo CS people

I recently placed an order for some non mint copies of the Starfinder Player Character Folio and although everything might be fine, I’m worried things might be screwy.

I ordered five of them and the order went through to my sidecart, but it now shows as unavailable - which is what it generally looks like when I order the last copy.

My worry is that it seems unlikely I happened to guess how many non-mint copies were left and maybe there were only 4,3,2 or even 1 still in stock. I figure if that’s the case, when my next subscription order spawns, the computer might spin its wheels for a while looking for items that have been ‘put aside’ but which never actually existed.

Would it be possible to bundle up these five folios (if they actually exist) and to ship them straight away? (Separate from any subscription order).

If so, I’d greatly appreciate it.

Cheers
Steve

Hi!

I took a look at the order for you and it looks like we have 1 in stock, so I set up a new order with the 1 product to be shipped out to you as soon as possible. New order #36304250. Please let me know if I can assist you further!


Hi Logan

Thank you so much for that.

Having said that....given it’s only one, I wonder if you could merge the order you just generated with my pending December subscription after all?

$38-50 shipping for a $7-49 item is a little hard to justify! :o

No big deal if it’s too late, but if not, I’d appreciate it.

Thanks again!

Customer Service Representative

Steve Geddes wrote:

Hi Logan

Thank you so much for that.

Having said that....given it’s only one, I wonder if you could merge the order you just generated with my pending December subscription after all?

$38-50 shipping for a $7-49 item is a little hard to justify! :o

No big deal if it’s too late, but if not, I’d appreciate it.

Thanks again!

No problem! I have moved the product back to your sidecart for you to be shipped with your next subscription order.


You’re a legend, Logan.

Thanks!
And sorry to chop-and-change my mind when you folks are in the middle of a three thousand email backlog...:o

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