Can't Place Order


Customer Service


I've been trying since last night to place an order, but every time I try, nothing happens. I've seen other threads about addresses not matching causing this problem, and I've checked and verified everything multiple times. I've never had any issues before.

Customer Service Representative

Hi Xorin,

Our system calculates sales tax based on your city. Despite being a PDF order, our system was not able to process your order due to it missing the shipping address. I have attached an address onto your order and processed it for you. Let me know if you have any other questions and I am happy to help!


Joan H. wrote:

Hi Xorin,

Our system calculates sales tax based on your city. Despite being a PDF order, our system was not able to process your order due to it missing the shipping address. I have attached an address onto your order and processed it for you. Let me know if you have any other questions and I am happy to help!

Thanks for the update!

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