Pending subscriptions


Customer Service


Hi, I sent you an email because I couldn't change an outdated card on my payment methods, and I finally figured out I had to go through my subscriptions page. Now the problem is I have two shipments pending and this month's just went through and not the pending ones.

Customer Service Representative

Hi Amaranthine Witch,

I have processed order 33317312 for you with your two pending books with the updated payment method. Let me know if you have any other questions or concerns!

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