Order 10345026 issue


Customer Service


I apologize this is so late, as the order is from May. But I just got the chance to pick up my packages from my office for the first time since March. (Been work at home since then...)

In order 10345026 I should have received "Starfinder Dice: Attack of the Swarm (Limited Edition)" but I instead I received a 2nd copy of "Starfinder Pawns: Attack of the Swarm! Pawn Collection", which I already have.

I fully understand if this is too old of an order to correct at this time. If that is so, I will just give away the Pawns and re-order the dice. Please just let me know.

Thanks!
Chris

Customer Service Representative

Hi Wismac,

I'm so sorry we went the pawns instead of the dice you ordered! I have set up replacement dice in your October subscription order. Thanks for your patience!


Thanks very much Joan, would you like me to return the Pawns?

Customer Service Representative

Hi Wismac,

You can go ahead and keep the pawns as this was due to a mistake on our end. Thanks for your patience!

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