Sidecart hasnt shipped with last several orders

[eddv]

Title says it all. It's getting frustrating.

[Joan H.]

Hi Eddv,

I'm so sorry your book has not shipped out with your orders. We will be generating October subscription orders tomorrow, and I've made a note to check on your order once the authorization process has completed. If you book does not generate, I'll go ahead and move it manually so you can receive it with your next shipment. Thanks for your patience!

[eddv]

Hey Joan,

I got a shipment email for my subscription and it made no mention of my sidecart item.

Did it ship?

[Joan H.]

Hi eddv,

I'm so sorry this slipped through the cracks. Your sidecart did not generate with your order so I have gone ahead and finalized your sidecart for shipment and waived the shipping fee for you. You might see a pending charge for the shipping fee that should fall off of your account by tomorrow. Thanks again for your patience!