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I don't know how this happened but this charging for this order was messed up, and now the transaction was declined.
I placed an order last night and my card was charged $153.70. I had enough funds on this card to cover this purchase. Now I received a notification that another charge for $139.99 was declined and my order isn't going to be processed.
What is going on? Possible to have someone call me? My contact number should be on my account.
Thank you.
And looking at your latest update, CS is 2 months behind on responding to these posts.... so now I have to wait to receive a response. I hope I get a reply before the order is automatically cancelled, as per the declined notification, by Oct 11, or you run out of stock.
Hi ckdragons,
Thank you for your patience as we work through our backlog. It looks like your order was shipped out but please let me know if you have any other questions about your order!