Order 25078306 Problems with Subscription shipments


Customer Service

Scarab Sages

Last shipment there was a problem with the Beastiary II shipment. It was delayed for a long time do to a tech issue. The one for the APG has been pending since July 9th and I just want to make sure it isn't the same issue.

Thanks and good luck with GENCON!
Erik

PS I miss posted a thread in community that can be deleted. (silly iPhone!)

Sczarni

NecessaryEvil wrote:

Last shipment there was a problem with the Beastiary II shipment. It was delayed for a long time do to a tech issue. The one for the APG has been pending since July 9th and I just want to make sure it isn't the same issue.

Thanks and good luck with GENCON!
Erik

PS I miss posted a thread in community that can be deleted. (silly iPhone!)

Due to be the Gencon shipments(so lots of releases), and the need to socially distance while pulling shipments, they are behind. In the other thread, which is 650 posts, they said they expect to have everything shipped by end of day thursday

Customer Service Representative

Hi NecessaryEvil,

The shipping window for July subscriptions was a bit delayed, and I apologize we weren't able to get to this message sooner. You can always track any updated to subscription shipping in the monthly subscription threads posted in the Customer Service forum. Thanks for your patience!

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