Zip files not downloading correctly


Customer Service


Had a TPK last night. :( So I tried to download Giantslayer to start researching a new campaign. I was finally able to download the player guide but all the modules state that the file is an invalid archive when i try to unzip. I downloaded all six three times to see if it was some kind of connection issue with no luck.


I followed the stuff on your FAQ and neither case was correct for my situation. I also tried two different zip apps. both say it is a bad header.


This is also effecting belkin hold PDF. With winrar I was able to open the zip and found the PDF inside has a size of zero. It appears to be all pdf's?? I gave up after 15 files. belkin and all the giantslyer both single and one per chapter versions.

Customer Service Representative

Hi James,

Thank you so much for your patience as we have had a large influx of messages. It looks like you were able to access your files and any missing files have been updated on your account, but please let me know if you have any other questions!

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