Order 20098035


Customer Service


I have an order from back in may for the CE adv. player's guide. I need to switch the card that gets charged to the other card I have on file as the one currently associated with the order is no longer active. I tried to update the billing info myself, but I can only change the billing address, and the card expiration date and not select another card, or change card info.

Customer Service Representative

Hello Ryandale_,

I have changed the card attached to the order to the other card I see on your account. It authorized successfully. So the order should be on its way soon. Our warehouse is currently shipping the subscriptions and pre orders so it could be going any time now.


Thank you I’ll reply to my ticket sent via email to let you and your team know I got a response here

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