Order 27222194 / $50 voucher not applied, entire order charged to card

[Rene Ayala]

Below is how the order confirmation appeared. I used a $50 voucher Code for running in PaizoCon Online 2020. The credit was not applied. I was charged the entire $67.87 on 6/24/20. Can this be corrected and my bank credited the $50. Thanks.

Order 27222194
Submitted Tuesday, June 09, 2020 09:43 AM
Status Complete
Purchaser Rene Ayala
Payment Method Rene Ayala
Visa **** ****
Gift Certificates Redeemed Y47A **** **** DLQZ
Subtotal (11 items) $55.00
Shipping & Handling $12.87
Order Total $67.87
Store Credit to Apply $50.00

[Diego Valdez]

Hello Rene,

I have made sure the voucher was correctly applied and issues a refund of $50 to your card. You should be able to see it once your bank processes it.

[Rene Ayala]

Diego Valdez wrote:

Hello Rene,

I have made sure the voucher was correctly applied and issues a refund of $50 to your card. You should be able to see it once your bank processes it.

Wonderful. Thank you.