Why multiple shipments?


Customer Service

Grand Lodge

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I pre-ordered all the spell cards on the same order, but I received a notice for three separate shipments. One for the divine cards, one for the focus card, and one for the other set sets together. They are all releasing at the same time, so why the separate shipments? I know Paizo has a box big enough for al of them. If it was a weight issue, then why can three go together, but not the other two. I’ve done some checking and it’s more expensive to ship these in three boxes than two. Depending on the weight, it might be cheaper to ship three in one box and two in the other, but the price is really close so I’m not yet convinced. I’m certainly not going to pay shipping three times, so I’m just wondering what gives?

Customer Service Representative

Hello TwilightKnight,

I'm not sure if this was a technical error at the time of your order, but it appears that a more expensive shipping method was selected as your chosen method for these items. The cheapest USPS option I see offered shipped the items in one box for a cheaper price.

I have refunded the difference in cost between these two methods to your store credit. You can look through all the shipping options that are available for your items during checkout. It's possible that you'll need to select one that is not the default when you first enter the checkout process. If you have any questions or concerns, please let us know. Thank you!

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