Why is there not a cancel button for subscriptions?


Customer Service


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I am wondering if there has ever been a reason given for why there isn't a cancel button for subscriptions, why do we still have to go through email to get things canceled?

Customer Service Representative

Hello Brandon!

This is a option that our Customer Service team would also like to see implemented. Our system is not currently set up for it. There was some logic for this original design, but we hear the feedback and are proponents for reevaluating this decision. The implementation is not currently worked into the current roll out for the site, so we are still looking at some time before this option could be completely implemented.

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