Order #17489271


Customer Service


Hi,

I've sent emails to customer service about my order. I ordered the Bestiary 2 for PF 2e. One pdf and one physical print copy. I was charged immediately for two pdf copies at 14.99 and 0.00 for the physical book. Once I sent the email into support, I only got the automated response. Then today, I was charged for the physical book. But no refund for the second copy of the same pdf. Can someone look into this please? Thanks,

Mike

Customer Service Representative

Hello threebeandad,

I'm sorry about the double charge on that PDF! I fixed up the error and refunded your payment method for the additional $14.99 charge. If you have any ongoing questions or concerns, please let us know. Thank you!

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