Hello. Hoping for some assistance. I received order 24243955 today. I was outside when it was delivered. We were enjoying a rare sunny Ohio day.
The mailer envelope had old dry water mark stains and was deformed.
When I opened the envelope, the books were wavy from exposure to water at some point on their journey to me. I was hoping to get replacements. I am happy to send pictures if needed.
Thanks.
Hello Blood stained Sunday's best,
I'm sorry to hear your package was damaged in transit. We can absolutely set up a replacement. So we have record of the damage and the reason for replacement, could you please send pictures to Customer.Service@paizo.com? If you no longer have pictures, that's understandable! You will receive a new confirmation email for the replacement shortly. Thank you!
Pics have been sent.
Thank you for your help.