RSS Facebook Twitter Email
Community / Forums / Archive / Paizo / Customer Service

LOPG on Fantasy Grounds

Customer Service

Search Thread

Search this Thread:

Pathfinder Adventure, Adventure Path, Rulebook Subscriber

I want to add my Lost Omen PLayer Guide to Fantasy Grounds now that it’s available, but there seems to be an issue with the sync. It is listed as 24.49 for the pdf and that’s what I paid in December. FG is only giving me a 18.37 discount (75%). I know last month was 25% off month, but I paid full price in December. Besides, APs bought last month gave full price discounts on FG.
When I reached out to FG I was told this was an issue with the price coming across the sync. Any help would be appreciated.
Silver Crusade
Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Woah! I just went back to check my receipt (from FG) and it looks like I got that same $18.37 discount. Oops..
Customer Service Representative

Hi Mordine,

Thanks so much for your patience on this. I've pinged our team to check in on this issue. Let me know if you're still seeing the incorrect discount displayed on Fantasy Grounds!
Community / Forums / Archive / Paizo / Customer Service / LOPG on Fantasy Grounds All Messageboards
Recent threads in Customer Service