| Moridin380 |
To whom it may concern.
Whatever service you're using for address verification, or additional validation you might be using, is stripping the apartment number from my address. This is really frustrating now that I've moved into an apartment and am unable to update my address so that I can continue receiving products related to the subs I have subscribed to. I've even attempted to put my apartment number into the business field, and it refuses to save as well. I gives me the same error message that my address has been corrected to USPS standards and to review before continuing. But then the continue button doesn't even work at this point.
I can probably get my payment information to process without the apartment number, but this also means you can't ship the products that I'm purchasing to my apartment.
Seeing that the Address 2 line is optional, you might want to consider not stripping out the contents during an address verification, especially if it's an apartment number or suite number.
Once you've resolved this issue I'll update my payment information so that I can continue receiving the sub products that I'm subscribed to.