Hi.
Follow-up to my post from a week ago about buying a PaizoCon badge & banguet ticket and also starting a subscription on the same order.
Due to weirdness with the site (and my own terrible memory), I accidentally ordered three PaizoCon badges and banquet tickets.
I only need one badge and banquet ticket. Would you please change that order from three badges/tickets to one badge/ticket.
Background:
I had forgotten I'd ordered the tickets on 1/8, and attempted to order them again on 1/16. When I didn't see them appear in my shopping cart, I tried to order them a third time.
That was when I looked over my order history, and found that the two subsequent ticket orders had been appended to my 1/8 order, and not into my shopping cart.
Thanks for clearing this up!
--Mike F.
Hello Haladir,
I have fixed up the order and you have only been charged and received 1 copy of the PaizoCon Ticket and Banquet Ticket! You should soon receive a new confirmation for the completed order. If you have any questions or concerns, please let me know. Thank you!
Awesome! Thanks!
Hi, folks.
I just checked my Order History on this to see if my AP and new rulebook subscription orders had spawned (so as to download the PDFs)—they haven't yet—but it looks like my Rulebook subscription order has disappeared from the original Order ID!
Would you please double-check to see if my Rulebook subscription is still live?
I very much want to get my PDF of the GameMastery Guide when my February order spawns, and to receive the hardcover with my February shipment.
Thanks!!
FYI: I just called the Customer Service line, and Joanne said that she's fixing my orders manually now.
She said that both my AP and rulebook subscriptions were stuck in a pending state, and that they should be good to go now.
I'll re-post once I have confirmation that the order has finalized, but I think we're set! Thanks!