Hello. I sent an email regarding these two orders on January 14, but there has been no reply. It is about some items charged at a wrong price and some other still side-carted. Please, follow up by email, not here. Thanks.
Dear Paizo customer service, this is a reminder that the email of 14 January has not been replied yet. I am not sure if it is because of the workload or because it has been missed. Thanks.
Hello sergiogq,
Your email is noted. As you prefer to follow up there, our team members working through the inbox should get to your email shortly if they have not already. We have a small team and a considerable workload, so your patience is appreciated. Thank you!
Thanks for your quick reply, Sam! I am aware of our many enquiries and your limited resources, so, I did not want to rush you. But I started to fear that it had been missed. Your reply is helpful to know that this is not the case. I look forward to being contacted by email. Thanks again.