| Nintendogeek01 |
I added my new payment method so I could get my subscriptions paid for, however I got back a "declined" message. I just got off the phone with my bank's card services and they informed me that they didn't see anything wrong with my card or account, so why isn't it working?
EDIT: I can confirm the card information itself seems to be just fine as I just made an unrelated digital purchase elsewhere.
| Sam Phelan Customer Service Representative |
Hello Nintendogeek01,
It looks like the reason your card was declined on that order was just because it was till pulling from the old card information. I have ensured this is updated and you should now have access to those digital assets. If you have any further questions or concerns, please let us know. Thank you!