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I just received my PF (Age of Ashes) and SF (Hive of Minds) AP modules and they look to have been folded in the middle of the spine. I have the shipping container you you can clearly see that it appears to have been bent. What is the process, if there is one, to obtain replacement products and send these damaged ones back?
Thanks in advance.
Send photos of the damaged products to customer.service@paizo.com along with the order number and request replacements for the damaged modules. They probably won't ask you to send the damaged modules back.
Send photos of the damaged products to customer.service@paizo.com along with the order number and request replacements for the damaged modules. They probably won't ask you to send the damaged modules back.
David,
Thanks for the feedback. I will get that taken care of right away.
Hello Michael,
I responded to your email. Thank you for providing pictures! And Thank you to David for giving the right info for the process.