Good evening,
I just realized that the story book that was included in my copy of the Curse of the Crimson Throne PACG box is missing 6 sheets of paper from the middle of the book (pages 19-30). I was wondering if it was possible to get a replacement.
Thanks,
Mark.
Hello Mark,
I have set up a replacement order for the Storybook. The confirmation email you receive will say "Rulebook" on the item, but that's just a generic product we use for replacements such as this. If you have any questions or concerns about the replacement, please let us know. Thank you!
Hi Sam,
I have not yet received the replacement story book, and the 'order' for it still says it's "Pending". Is something stuck that needs to be looked at? Thank you again, and happy holidays!
Bump.
Hi Sam, I still haven't received the new story book. Could you take a look?
Thanks!
Hello MorkXII,
I'm really sorry this hasn't come yet! I think the original one we sent out got lost in the warehouse. I was made aware quite a bit after the fact that it still hadn't shipped out and we didn't seem to know where it was. I'm going to get another one set up to go out ot you, and I'll see if its something that has to be delayed by the inventory week (therefore shipping out on Monday at the earliest. Might get to go sooner then).
Thanks for checking in with me on this! I'll push harder to get it resolved.
Rulebook received! Thanks, Sam!
Escout, you need to make your own thread (if you havent already) Customer service posts are done on a one by one case by case basis and once one is posted I don't recommend reposting in it as the ones farthest down the list get priority over new ones.
Just a heads up