| Medriev |
Hi
As per the release thread I am creating a new thread as I have not had an email confirming the PFS and SFS scenarios for this month are available. They are also not in my downloads. Grateful for help please. This is the second month in a row that this has happened so maybe there's a problem with my account?
Thanks
| Sam Phelan Customer Service Representative |
Hello Medriev,
Thank you for letting us know. It looks like getting your newest complimentary subscription put your account back in the state that was causing it to skip you. Arg! I have fixed this for the time being and hopefully our tech team will have a more permanent fix for this issue. In the meantime you should have the scenarios you missed and I have your account currently set up to generate the next ones automatically. If it does give you any difficulties, please let us know. Thank you!