Order 7842111


Customer Service


I am inquiring about the status of my order as i haven't heard anything about it beyond it being pending.

Customer Service Representative

Hello Derblade,

It looks like this order became stuck. I have pried it loose and am letting the warehouse know so they can get it on its way. Our mail pickups have all already happened today so the order will likely go out on Tuesday.


Diego Valdez wrote:

Hello Derblade,

It looks like this order became stuck. I have pried it loose and am letting the warehouse know so they can get it on its way. Our mail pickups have all already happened today so the order will likely go out on Tuesday.

Thanks for the quick response and the good news.


I was wondering what it ment by my payment method is expiring tomorrow? I did correct the payment issue?

Customer Service Representative

Hello Derblade,

The payment expiring is nothing to worry about. I believe what you were seeing was that the authorization that was opened on your card was expiring. This is completely normal, as they remain for about 3 days. The authorization expiring does not affect our ability to finalize or ship your order. I see that it was fulfilled and is on its way to you. If you have any questions or concerns, please let us know. Thank you!

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