I know this is late, but I thought I'd ask. Can my purchase of the Pathfinder Lost Omens World Guide be switched to the Lost Omens Ongoing Subscription starting with the World Guild? I know this part of my order hasn't shipped yet (no shipping email received yet). Thanks.
Hello Swiftbrook,
Yes. If you start a subscription our system should just make the pending item into the subscription item as long as it hasn't shipped out. I have suspended the order so it doesn't ship before you are able to start the subscription.
Hello Swiftbrook,
Yes. If you start a subscription our system should just make the pending item into the subscription item as long as it hasn't shipped out. I have suspended the order so it doesn't ship before you are able to start the subscription.
Thanks Diego,
I tried my best to do it. It generated a new order 8065316. It seemed to charge my credit card but I'm not sure. Can you please double check that everything is sorted out and I'm not being double charged or getting two books? Thanks you!
-Swiftbrook
Hello Swiftbrook,
Yes. If you start a subscription our system should just make the pending item into the subscription item as long as it hasn't shipped out. I have suspended the order so it doesn't ship before you are able to start the subscription.
Thanks Diego,
I tried my best to do it. It generated a new order 8065316. It seemed to charge my credit card but I'm not sure. Can you please double check that everything is sorted out and I'm not being double charged or getting two books? Thanks you!
-Swiftbrook
Also, I had a second item being shipped with it.
Diego,
I just got the shipping confirmation for this order with a new number (8098609) however my order history is still showing it as 8065316. It look like most things went wrong. The second pending item (Hamlet Flip-Mat) in the original order (7972007) did not ship with the World Book. My credit card was charged for the subscription even though I had already paid for the original book and I fear I'll get an additional charge for shipping the flip-mat. The good new is that the subscription did kick in and I have access to the PDF.
Pleas help.
If I can get free, I'll try to call today.
Called Customer Service and I believe it's cleared up. Thank you!