| JesterOC |
Hello,
When I first ordered my subscription to the Adventure Path for 2e, the web page described the price as -15% off.
A few days ago I added a subscription for core books that of course did not have the 15% off.
However I just received notice that my order (#7981628) have shipped (yaaayyy!) but I notice that the 15% off was deducted. And going back to that page now no longer mentions the price reduction. Was that %15 off a typo in the first place or was it somehow accidentally removed when my new subscriptions were added.
Thanks
NOTE: It seems that my $10 credit was not applied to my core subscription (that also might have been lost as my core order was originally numbered #3395375. I guess it is OK as I will just have it used on the subsequent Adventure Path releases.
| JesterOC |
Actually I just checked my initial receipt that I received the day I ordered it and it was a 30% discount.
I noticed that when my order was fulfilled that discounted price was charged, but immediately afterwards a second charge occurred that included the cost of the core books as well as the difference between the original price and the discount.
| Sam Phelan Customer Service Representative |
Hello JesterOC,
I believe the reason why we are seeing some fluctuation in the discounts is linked to the incorrect starting line item issue. When you first started the subscription and 143 was selected, this qualified you to be a Legacy Paizo Advantage subscriber, which would give the 30% discount on AP volumes and give you Paizo Advantage for as long as you had the subscription. Once we corrected the starting line item you wanted to Adventure Path 145, this removed the legacy subscriber status (as you had to start with AP 144 or before to get this), and this is why these discounts no longer apply.
However, I did notice that you should have received the first ten shipping discount, which did not apply correctly. I have refunded this overcharge to your store credit.
If you have any further questions or concerns, please let us know. Thank you!
| JesterOC |
... When you first started the subscription and 143 was selected, this qualified you to be a Legacy Paizo Advantage subscriber, which would give the 30% discount on AP volumes and give you Paizo Advantage for as long as you had the subscription. ...
Wow that is a huge discount to give up, I wish they would have informed me. That discount was a the reason I switched to a subscription instead of just buying the pdfs by themselves.
ZWhen is the next installment shipping, I might have to cancel it given this info.