| dirtypool |
I heard from several people who had ordered their PF2 Cores after I did that they were receiving notifications of receipt of payment and that their books are due to be shipped out. I had seen no such thing, so I logged into my account to look at my order and saw that I needed to update my credit card information.
I had used my card on file and it expired and was replaced between pre order and now, but I had received no notification from you that I needed to do this. I've now updated the information and I wanted to confirm that this error would not preclude me from getting my preorder on launch day.
| dirtypool |
Hello Dirtypool,
Your updated payment method authorized successfully, so everything looks good. You hadn't received any notifications because we hadn't tried to charge you yet. When a card is declined an email is letting letting you know.
Thank you Diego.