Question about pre-order / subscription;


Customer Service

Silver Crusade

I had previously pre-ordered the Lost Omens World Guide, but just recently subscribed to the setting subscription, and wanted to see how I could remove the previously pre-ordered book from my sidecart?

Customer Service Representative

Hello Joseph,

The subscription automatically cancels the preorder since it is going to generate a subscription copy.

Silver Crusade

Diego Valdez wrote:

Hello Joseph,

The subscription automatically cancels the preorder since it is going to generate a subscription copy.

So I don’t need to worry about the one that’s still in my sidecart?

Customer Service Representative

Hello Joseph,

Yes, the non subscription copy in your sidecart appears to have been correctly canceled and only the subscription version remains active yin your sidecart. When your order generates in August for this item, please let us know if you notice anything odd though. Thank you!

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