| Murawt |
Hello Paizo,
I just put an order in for the 2nd edition swag, but as I was reviewing the order, I noticed that the Lost Omens World Guide is being sent to my old address. I was wondering if you could fix it and send to the address everything else is going to, as that is my current address.
Thank you in advance, and looking forward to reading this new ruleset
~ Murawt
| Sam Phelan Customer Service Representative |
Hello Murawt,
I have updated the shipping address to what appears to be the most recent address added to your account. I have sent you a new confirmation email providing the new applied address. Please let me know if this address is not correct.
I'm trying to spread this bit of process knowledge as we are seeing longer response times during this backlog. We answer inquiries by going to the oldest date and answering forward, this means bumping your thread could push your thread out of where we are currently working - doing the exact opposite by pushing it back in the queue by making the thread newer. I've noticed a lot of people have done this and I'm trying to track them all down, so I'm sorry for the wait!
| Murawt |
Hello Murawt,
I have updated the shipping address to what appears to be the most recent address added to your account. I have sent you a new confirmation email providing the new applied address. Please let me know if this address is not correct.
I'm trying to spread this bit of process knowledge as we are seeing longer response times during this backlog. We answer inquiries by going to the oldest date and answering forward, this means bumping your thread could push your thread out of where we are currently working - doing the exact opposite by pushing it back in the queue by making the thread newer. I've noticed a lot of people have done this and I'm trying to track them all down, so I'm sorry for the wait!
No no, it's fine. I got the email, and am happy it got shifted to my new address. Thank you for the help :D