Card missing in PAGC core set

[etien]

Hello, I received my PAGC core set via my subscription, thanks for that, but I miss a card ( scourge wounded ) my sending a replacement?

[etien]

It was Order 7839104 if that helps.

I found the scourge effect text of the card, so I can still play, but I tend to be a bit nerdy with my game ( I play with figurines, mats, sleeved cards and so on ) so it feels incompleete without this one

[etien]

Hello, I am a bit surprised by the lack of any feedback from paizo customer support in a week.

I have been a faithful customer for years, buying 1,000's of $ of products without any complains through multiple subscriptions, and for once I notice that I miss a card and noone seems to care? This is poor service.

Etienne

[etien]

Got a message from customer support that the card is in the mail. Thanks for that and sorry for having been a bit anoyed this morning. Etienne

[Sam Phelan]

Hello etien,

Sorry about the wait you had to experience. We have become a team of 3 again and are trying to keep up with everything going on with all the new releases coming up. We're catching up on the backlog and I am trying to keep the response times even between this forum and the inbox! That 5 business day response time is about where we are for everyone right now, although its steadily reducing. Thank you for your patience.