
Maestro Tallis Reed |

Hello-
I placed this order on April 5. I made an error by putting the Card Game Skull and Shackles base set into my sidecart. This was a birthday gift and so I'd really like to get it sooner than May's subscription shipment.
Also, I got an email that just hours after I ordered it, the entire set went on sale for 50% off! Is there any chance we can refund this item? Not the entire order, the subscription and dice are fine.
If possible, once the refund is cleared I will reorder the base set and more of the adventure path items to make up the difference, and set them to deliver sooner via a separate order.
Thank you in advance!

Sam Phelan Customer Service Representative |

Hello Maestro,
I have canceled the Skull and Shackles base set from your sidecart. We only charge for items when they ship, so you have not been charged for this item. There may be a temporary authorization on your card for the purchase amount that will expire in a few business days. This is a hold from your bank and they only hold the funds for a short while if the charge is not finalized.
Please feel free to place an order whenever you are ready for the discounted Skull and Shackles set and any other items you would like. Be sure to select any shipping option aside from "Ship with subscriptions" and your Skull and Shackles base set will be on its way to you promptly at the sale price!
If you run into any difficulties, please let us know. Thank you!