Order 7597605


Customer Service


Hi!

When I received this order, I noticed that it came in three separate packages. I checked the order status, and indeed it shows three different charges for three different packages.

Usually my subscription is shipped in one package. Did I incur in some extra charges because of this? Would it have been cheaper if it was shipped in only one package? Can you please double check?

Many thanks!

Customer Service Representative

Hello Vassago Embrace,

The shipping method shipping which shipped in 3 packages is actually the cheapest method we had to offer for your order. Restrictions with the Standard Postal shipping method require the items to ship separately, but this still remains cheaper than the next cheapest shipping method, Mail Innovations. Mail Innovations, however, can ship in 1 package for only about 70 cents more expensive for this order.

If you strongly prefer the items to ship in one package, you can change your default method to Mail Innovations to minimize the amount of packages.

If you have any questions or concerns, please let us know. Thank you!

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