Hello Groteus and Xanthos of Varisia,
Congrats on becoming 4 Star GMs!
We run a report which checks for and grants scenarios to 4 Star GMs. If you have become one recently, it is just that this report has not been run since you achieved your 4th Star.
We tend to run these reports on Wednesdays. I will tag in here to update you once this process is happening. Thank you!
Hello!
We are currently running the granting process for the scenarios. You should have them shortly.
Thank you!
Hello Xanthos of Varisia,
I haven't forgotten about you! I am currently trying to reach out for some more information to help. Thank you for your patience!
Hello folks,
Thank you for your patience on that! You guys helped us identify a problem that was affecting more than yourselves, and we made a plan to help many others as well. I'm sorry I didn't keep you updated throughout. It was a longer process than expected! Please let us know if you continue to experience any difficulties. Thank you!
Hello IVLars,
Thanks for letting us know! That one still seems to be sticky for some people. You should now find it available on your account. Thank you!
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Hello Richard,
Thank you for letting us know! I have ensured that Through Maelstrom Rift is available in your downloads. If you have any questions or concerns, please let us know. Thank you!
Hello Davor Firetusk,
We run the process that grants scenarios for 4 and 5 star GMs usually every Wednesday. I noticed that when we ran this yesterday it did not grant you the assets. I made an adjustment on your account and you should now see your 4th star and have all your new assets!
If you have any questions or concerns, please let us know. Thank you!
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Hello DragonflyBlue,
It looks like it may have. If you're not in a rush to get the PDFs, I think we should wait until Wednesday and let the automatic process try again. If it doesn't work, we'll have some more information to diagnose, but as far as I can tell you should receive them the next time we run it!
I'll be sure to check your account again after we run it.
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Hello DragonflyBlue,
I made an adjustment to your account and am running the automatic granting process as it is Wednesday. I'll be sure to check on your account once it is through running, and if it still hasn't worked for you, I'll make sure to get you the scenarios manually.
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It looks like the assets were able to be granted successfully now. You should now have access to all the 4 Star GM scenarios. If you have any further questions or concerns, please let us know. Thank you!
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It looks like the assets were able to be granted successfully now. You should now have access to all the 4 Star GM scenarios. If you have any further questions or concerns, please let us know. Thank you!
Thanks!
I got all but 7-99 Through the Maelstrom Rift. Which i think is also a 4 star scenario.
But again no rush.
Hello DragonflyBlue,
There has been a lot of confusion and back and forth on 7-99 in the last few months. The most recent info we got from Tonya indicates that this is actually a 5th star scenario, so I believe the system withheld that particular scenario appropriately. If it turns out this is not the intention, we will first have to ensure that the automatic granting process is updated, and it will be granted automatically the next Wednesday the process is run.
Hello Gazerim,
I have made sure that you have the status on your account that will allow the 4-star assets to automatically grant the next time we run the grant process. We usually do this on Wednesdays, so you should see them on Wednesday of this week. If you need them any sooner, please just let me know. Thank you!