Hi,
I recently changed my payment method. Yesterday, I received a message concerning my next subscription shipment and seems there is a problem with my new card. Please, can you check it and tell me what's the problem for telling my bank?
Thanks in advance.
Hello Daniel,
It appears that you were able to set the new card as the default and apply it fully to the pending order. I have authorized this card and it was accepted.
I do not see a previous decline reason for the payment method, but I do see the email indicating it required a valid payment method. I think that the order generated without a payment method attached to it, which is what made it think it still needed a payment method. Thank you for checking on the order. I have sent you a new confirmation email which should confirm the new status of the order!