Order #5297291


Customer Service


So, I have a subscription order for Starfinder Armory, and it shipped last week on Monday, the 31st. However, tracking via UPS shows it as having been sent to a facility in Washington State ( the opposite side of the country from the delivery address ) on August 1, and it hasn't moved since. Has the book accidentally been shipped to the wrong address, or is this a normal part of UPS shipping? Tracking data shows no sign of departure from said facility, which I'd normally except to see if it were being shipped cross country.

Customer Service Representative

Hello Metaphysician,

I just took a look at the tracking for your package, and it appears that on August 6th the tracking has been updated to a facility closer to your delivery address. Fife, WA is a major hub for UPS, so packages often go there before making the big jump across country. The tracking is only updated when the package is scanned, and if the package isn't scanned during it's long trip, the tracking may not update for a few days, but this is entirely normal.

Everything looks good so far with the delivery of this package, I'd expect that you will have it within the next few days. Thank you!


I just saw that myself this morning. Sorry for the inconvenience, and thank you for the swift reply.

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