As per my posts elsewhere and my emails to customer service that have all gone unanswered please cancel the above order of my Playtest products.
The estimated delivery date of 6 September for UK pre-orders is not anywhere near what we were promised and I would therefore be grateful if you would cancel the order and refund my payment in full so that I can source the Playtest products from elsewhere.
Hello Medriev,
Your email has been noted in the inbox. Due to the method of shipping the Playtest orders, we are unable to cancel these orders as we might with another method. We are looking into how best to accomplish this and will be in touch with you via email when we have a solution. Thank you.
In addition, please refer to this thread, in which Vic provides more information on the difficulties we will have with canceling Playtest orders which have already been shipped out.
In addition, please refer to this thread, in which Vic provides more information on the difficulties we will have with canceling Playtest orders which have already been shipped out.
Thanks Sam. I PM'd Vic following his offer to try to cancel and found mine had shipped and is actually due for delivery this week. Unfortunately I had already ordered from somewhere else based on the estimated delivery dates so I will end up with two copies of everything (and twice the cost) but guess I'll have to live with that.