Table credit, GM Stars, and Novas all disappeared

[Tyranius]

With the update the other day it looks like my table credit, GM Stars and SFS Novas all disappeared for some reason.

[Cirithiel]

Did you try clicking the new “Refresh Points” button on your “GM/Event Coordinator” tab of the Org Play section?

[Chris Lambertz]

Echoing Cirithiel! We rolled out a new under-the-hood system for how we manage point systems and it may require you clicking that button to get them to show up on your side. If you continue to encounter issues, please let us know.

[Tyranius]

That seemed to have done the trick. Thanks for the rapid response and assistance. You guys are the best. Keep up the great work.

[Aaron Tysen]

I’m missing my GM stars as well. “Refresh Points” did not fix the issue. I am the sad.

[Chris Lambertz]

Aaron Tysen wrote:

I’m missing my GM stars as well. “Refresh Points” did not fix the issue. I am the sad.

Hey Aaron, unfortunately, without more details our team doesn't have much to go on to help with this issue. If you could point to specific event IDs, counts, or any specific information that will enable us to troubleshoot this error, please that info to [e-mail].

[Aaron Tysen]

Chris Lambertz wrote:

Aaron Tysen wrote:

I’m missing my GM stars as well. “Refresh Points” did not fix the issue. I am the sad.

Hey Aaron, unfortunately, without more details our team doesn't have much to go on to help with this issue. If you could point to specific event IDs, counts, or any specific information that will enable us to troubleshoot this error, please that info to [e-mail].

And now they’re displaying. Previously, I showed a table count and venture-agent status, but no stars (even when downloading my ID card). But it seems that the gremlins have moved on to mess with someone else. Thanks for taking a look at this!