Ive had a Paizo account for 2 years. Ive been inactive for several months as my Pathfinder/Starfinder/Pathfinder Adventures group moved. I tried to login recently and found out I couldnt. Then I tried Request Password and put in my then and current email and it said No Account Linked to this Email. I put in a customer service email and it hasnt been answered since. I then entered a new account hoping to just input my old Organized Play code. It wouldnt let me as I didnt have an invitation code from 30 months ago, just my Organized Play ID.
I accidentally asked for a new ID and now I cant even try to input my old ID in now.
Please help. I do not want to lose all my progress due to whatever happened with my email being disconnected somehow. I think it was the Paizo site update.
Hello ChaosTicket,
As you may have noticed by your change in user name. I have resolved the problem with your account. I responded to your email with further details on how this was done, so please check the email associated with the account. Thank you!
Thank you.
Customer Service Representative
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Hi apolitiq,
Thanks for letting us know! What I've done is just remove the Pathfinder Society ID that was attached to your account, so you should be able to start the process over again. What you'll want to do is go to your Organized Play page, and you'll see the two options to join organized play. You'll want the box on the LEFT, which says "If you were given an Organized Play number and confirmation code at a convention or other organized play event enter it here:"
Once you put your number and the confirmation code in there and click the button, it should attach that PFS number to your account. If you're still having issues with it, just let me know and I'll see what I can do to assist you.
I hope this helps! Just let me know if you have any further questions or concerns.
Thanks!
-Katina
Hello Cresteddrake,
I have removed the current PFS ID on your account that had no reported sessions. You can add the ID you are now using on your My Organized Play page. Please be sure to follow Katina's directions above to add the ID you currently have to your account.
If you have any further questions or concerns, please let us know. Thank you!
Hello Rc6136530,
I have removed the society number from your account. You should be able to register the one on your sheet now.
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Customer Service Representative
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Hello rc6136530,
As long as you've got that character registered on your account, the sessions you've played should automatically appear on your account when they are reported by the DM. If there's still a mixup with the numbers, let us know and we'll see what we can do to sort things out.
Thanks!
Hi i've had a Paizo account for awhile now and created a organized play ID without really know what it was, anyway i just finished GMing ROTRL Anniversary edition and one of my players has been playing PS for years so he made Chronicle sheets for us along with Organized play ID and confirmation code, but i cannot register it because i already have an old Organized play ID is there anyway i can remove the old old one so i can register the new one thxs
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Hello Kersal_meerkat, andrewzeidell, and SilverIgnotus,
I have removed all of the PFS IDs currently attached to your account. This should allow you to add your actual IDs.
Sorry to Kersal and andrew for taking a while to answer! We ask that folks always start their own thread for their issues. This is because it is very easy for us to lose track of inquiries that are tacked on to other threads.