Hi Paizo CS people
Not sure if this is right or a technical glitch. I just placed a couple of preorders - example is order 5271577. (The other preorder I just made exhibited the same behaviour).
I don’t like to sidecart preorders from other publishers, so I selected from the four available shipping options. The prices all looked about what I’d expect, but the estimated time for all of them (standard through to priority) was identical at 12-20 days. Presumably there’s something screwy there?
It’s probably just cosmetic but I figured it could be something more meaningful.
Cheers
Steve
For completeness, I also got two confirmation emails, but I understand that’s an already known bug.
Hello Steve,
Thank you for letting us know. I see the same thing on my end on your order. I have poked the tech team so they can take a look. I'll let you know what they find out as soon as I have more information.
Cheers, Diego.
Hi Diego
I wonder if there's a similar issue with my currently pending subscription order:
Order# 5126705
I've put a carbon copy of that order into my shopping cart and again (if I manually try and choose shipping) I get a variety of prices but they all show 12 to 20 days as shipping times (I'm also surprised UPS International is so cheap - usually that's pricey but far, far quicker).
It's not really a big deal, but it doesn't inspire confidence that choosing "cheapest possible" or adjusting one's default to a specific method is necessarily working as intended.
Cheers
Steve
PS - I don't really need you to do anything with regard to this, specific order ($77 and 12-20 days seems approximately what I would have expected to pay this month) but it's probably worth looking at as I do mix the shipping options around from time to time balancing speed and cost - that's difficult to do, as things currently stand. A timeframe is provided, but it really looks screwy.