I'm trying to set up a Starfinder rulebook subscription. While in checkout, each time I try to click on the button for "Subscription Options" I just get redirected away from checkout. If I try right clicking on it to open in another tap, the page that comes up is an error page. Am I doing something wrong? I /think/ my order number is 5279462.
I am also having this issue, and so is a friend of mine.
Yup same here. Nothing seams to work.
Pathfinder Starfinder Roleplaying Game Subscriber
I am also having the same issue. I am hoping it gets fixed or a solution is found before the new book releases. It happens on my phone and the computer
I'm sorry to hear that's giving you all trouble!
What internet browsers are y'all using? Is it doing this on all of them?
I've tried it on both Chrome and Internet Explorer, without any luck.
Kazmar Tinkerforge wrote: I've tried it on both Chrome and Internet Explorer, without any luck. Thank god I am not the only one having this issue. I have been trying for over a week with Chrome, Firefox and Edge and they all do the same thing. I also tried disabling any adblockers and edge has no addons and same thing.
If it helps, I'm trying to choose the Starfinder Armory as my starting item.
Pathfinder Starfinder Roleplaying Game Subscriber
Sharaya wrote: I'm sorry to hear that's giving you all trouble!
What internet browsers are y'all using? Is it doing this on all of them?
I tried it with Chrome and Internet Explorer both with the same results. On my phone I just used Safari. I am trying to start with the armory if that helps at all
Pathfinder Starfinder Society Subscriber
I ran into the same problem trying to set up a gift subscription. If this thread did not already exist, I would have thought it was protection against subscribing to the same product line twice.
dragonsFall wrote: Sharaya wrote: I'm sorry to hear that's giving you all trouble!
What internet browsers are y'all using? Is it doing this on all of them?
I tried it with Chrome and Internet Explorer both with the same results. On my phone I just used Safari. I am trying to start with the armory if that helps at all Same thing, I have been trying to select the Armory as my starting item.
I've had the same issue trying to start a PFS scenario subscription. I've used Chrome, IE, and Firefox to no effect.
Hello everyone,
We wanted those experiencing this issue to know that has been brought to the attention of our tech team. They have identified the problem. The resolution will take place with other planned fixes soon. Until then we thank you for your patience. Subscriptions will be able to be started as normal soon!
Sam Phelan wrote: Hello everyone,
We wanted those experiencing this issue to know that has been brought to the attention of our tech team. They have identified the problem. The resolution will take place with other planned fixes soon. Until then we thank you for your patience. Subscriptions will be able to be started as normal soon!
Sam, thanks for the info, can you reply back to this thread once the fix has been put in place? I would like to get my subscription started before the armor book comes out.
Yes please, I'm trying to do the same with the Armory book too!
Pathfinder Starfinder Roleplaying Game Subscriber
Sam Phelan wrote: Hello everyone,
We wanted those experiencing this issue to know that has been brought to the attention of our tech team. They have identified the problem. The resolution will take place with other planned fixes soon. Until then we thank you for your patience. Subscriptions will be able to be started as normal soon!
Thank you for the information
Hello again!
Our tech team has applied the fix to this issue. I would encourage all of you to try to submit your subscription orders and let us know if you encounter any continued difficulties. We are planning on authorizing subscription items soon, so the sooner the better to get ahead of the subscription generation for this month!
Thank you all!
Recent threads in Customer Service
|
