Verify new email link problems


Website Feedback


So, I go to my account settings to change my email address, since the one I have listed is one I stopped using and can no longer access, I input everything correctly, I even get the email with the link to verify the address but, when I click, it takes me to the Paizo home page... and, when I go back to my account settings, it still keep the old email address.

What should I do?

I gess one posibility would be to ask to delete this account and just create one with my current email but I really do not like the idea.

Customer Service Representative

I'm moving this to Website Feedback so the tech team can take a look.

Customer Service Representative

Pacific Monster,

Can you please forward the email you got with the verification link in it so we can see that link? Please send that to customer.service@paizo.com.

Thanks!


Oh, I apologize for posting in the wrong section. I'm not used to those things.

As per your request, I've just sent it. Should I spect to be answered here or email?

Thank you for your time.

Customer Service Representative

Thanks! I've passed the link along to the tech team. They should be looking into it more.

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