Good afternoon Customer Service,
I just received order #5095267 in the mail, but it is not correct. Is this the best place to post / contact you?
I ordered the pocket editions of the PRG: Advanced Player's Guide and the PRG: Advanced Class Guide. I received the pocket editions for the PRG: Core Rulebook and PRG: Advanced Class Guide.
Do you want me to ship the Core Rulebook back in the same box? And can I have the PRG: Advanced Player's Guide pocket edition sent to me?
Thank you.
Steve
Hello Steve,
I'm sorry to hear you got an incorrect item! I have set up a replacement order for you which should be on its way soon. You will be receiving an email confirmation (you will get 2 but the second one is the correct one, in the first I had accidentally set up replacements for both books). You do not need to send back the Core Rulebook. Keep it with our apologies.
Email received with new confirmation number. Thank you.