I just ordered 29 minis in order 5097687. I repeatedly tried and failed to change the shipping method to "sidecart it", but the button to change shipping method timed out to no effect each time. So I went ahead and placed the order and saw that it is now supposed to be shipped in two packages -- one containing the Couatl mini alone and the other containing the other 28 minis. Can anything be done about this situation before either of these packages ships?
In order of preference, my preferred solutions would be as follows:
1) Merge this order with May subscription order 4898855 and then resolve both of their split shipping issues together.
2) Sidecart order 5097687 so that it ships with the June subscription order.
3) Combine the two packages in 5097687 into a single shipment.
Hello David knott 242,
I have set the two orders to ship together and have sent you a new confirmation email for you to review. Please let me know if there are any further adjustments we can make to your orders. Thank you!
That should do it.
Thank you very much!
Hello David,
I have merged the items with your subscription order. You will be receiving an updated email confirmation reflecting this change.