Any idea as to when these items will ship? I noticed that there was some shipping problem and was wondering if that has been resolved as of yet? THANKS! Kevin B
Hi Kevin,
It looks like the warehouse processed order 4760661 a little bit ago. The item in your sidecart was added to your sidecart after your April order was generated, so it will wait in your sidecart for your May order.
For more details on that:
Sidecarts are checked for items to add to subscription orders when subscriptions are being generated. This is the only point at which sidecarts are checked each month.
If you add items to the sidecart after you subscription order has been generated, it will wait in your sidecart for the following possible shipment (usually the next next month, but this varies depending on which subscriptions people have).
If you are wanting to add items after your order has been generated (after you get the order confirmation email/order number for it) for the month (to try to get to First Ten Shipping discount, for example), you need to combine items with that order specifically.
To do so, take the following steps:
1) Add the items to your shopping cart.
2) Start the checking out process when you’re ready
3) When you get to "Step 2 - Shipping”, click the button to “Change Shipping Details.” This should open up all of the available shipping options
4) Select an option to “Combine It” with Order #XXXXXXX. There may be multiple options, depending on what shipping methods are available for the items.
5) Finish the rest of the check out process.