Shipping to Canada

[Mike Becker 563]

Would like to purchase Pathfinder: Adventure Card Game Wrath of Righteous Base Set.

Since the UPS cost(s) on Your site are soooo expensive I would like to Use MY business acct through Fed Ex.

Please advise }:-)>

[Katina Davis]

Hi Mike,

Thanks for your question! Unfortunately, we don't have a way in our system to bill the shipping to other accounts. However, we do believe that international shipping isn't currently calculating correctly, which our tech team is looking into. We should be providing updates for that in this thread as we are able. I apologize for the confusion!

Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime.

Thanks!
-Katina

[Mike Becker 563]

Katina
Am I able to make a purchase and then have it ship when the freight issue cleared up? Would like to ensure I don't miss out on the goods/items. }:-)>

[Katina Davis]

Hi Mike,

We can submit the order if you'd like, and then just suspend it until the shipping issues are cleared up. Please do note that we don't actually charge for items until they're processed for shipment, so while you may see authorizations appear when the order is submitted, it won't actually be charged for until it is shipped. For more information about our authorization process, please visit our authorization FAQ here.

Just let me know what you'd like to do, and I'll be happy to help.

Thanks!
-Katina

[Mike Becker 563]

That would be great. How do I go about doing so?

[Diego Valdez]

Hello Mike,

I have submitted the items in your cart and suspended the order. You will be receiving an email confirmation.

[Mike Becker 563]

Pathfinder Adventure Card Game: Wrath of the Righteous Base Set
Paizo Inc.
Remove Save for Later
1

$29.99 $29.99

Pathfinder Adventure Card Game Character Mats: Ekkie
UltraPro
Remove Save for Later
2
$3.99 $7.98

Pathfinder Adventure Card Game: Rise of the Runelords Character Add-On Deck Mini-Mats
UltraPro
Remove Save for Later
1
$14.99 $14.99

Pathfinder MiniMates—Promo Figure: Dogslicer Ale Goblin
Diamond Select
Remove Save for Later
1

$2.00 $2.00

Pathfinder MiniMates—Promo Figure: Konkrud
Diamond Select
Remove Save for Later
1

$2.00 $2.00

Pathfinder MiniMates—Promo Figure: Munchkin Goblin Hireling
Diamond Select
Remove Save for Later
1

$2.00 $2.00

Pathfinder MiniMates—Promo Figure: Preview Goblin
Diamond Select
Remove Save for Later
1

$2.00

[Mike Becker 563]

Email rec'd. Please advise when the shipping calculator is repaired. }:-)>

[Mike Becker 563]

Any developments/progress regarding the shipping calculator? }:-)>

[Mike Becker 563]

I would like to remove this item from the cart..

Pathfinder Adventure Card Game: Rise of the Runelords Character Add-On Deck Mini-Mats
UltraPro

[Katina Davis]

Hi Mike,

Thanks for following up! I have removed the Runelords Mini-Mats from your order, so you should be all set for that. As for shipping, we are currently testing the fix that the tech team has worked on to make sure that everything is behaving like it should. Once we're sure that things are working right, we'll be sure to let everybody know. :)

Thanks for your patience!
-Katina

[Mike Becker 563]

Any developments yet Katina??

[Diego Valdez]

Hello Mike,

It looks like the shipping issues have been resolved. The suspension on your order was lifted and it should be on its way soon.

[Mike Becker 563]

Sounds great. Where can I view/Pay for the order. Unable to access it from My account. Shows pending.

[Sharaya]

What's happening when you try to access it from My Account?

It will show as pending until the warehouse gets to it in the shipping queue to process it for shipping. The charge will be finalized once it's processed for shipping. More information about authorizations and payments can be found here: http://paizo.com/paizo/faq#v5748eaic9n0t

[Mike Becker 563]

Just shows pending. Not certain how to make it "live" again.

[Sharaya]

Pending is normal, if it's just waiting for the warehouse to get to it in the shipping queue. There aren't any other steps you need take.

It looks like the system recently tried to process it, but it was declined with the message "General decline of the card. No other information provided by the issuing bank"

Please let us know when you would like us to try again. Thanks!

[Mike Becker 563]

I have no intention of paying $50US shipping. Please cancel this entire order. Regards

[Diego Valdez]

Hello Mike,

The order has been cancelled.