I sent an email about a defective copy of the Starfinder Pact Worlds on Friday, and I just wanted to check if it reached you and if anything else was needed on my end, like less glarey pictures so it was clear where the pages had been stuck together.
We have received your email. It looks like we have everything we need. We are a little backed up in the inbox right now, but you should be hearing back soon.
New copy arrived and with a quick skim it seems to be in perfect condition. Thank you again, Paizo's customer service continues to be among the best I have dealt with in any business.