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Hello,
I've been trying to download this scenario, it's in my subscription, and I ordered it again just in case something went wrong, but the download link just isn't showing up (even though it's saying the scenario is in my digital downloads). the link on the product page doesn't appear, and searching my digital downloads I can't find it.
normally I would just wait, but I have been booked in to run this at a convention in 2 days time, so I really need this urgently :-(
any help I could get would be appreciated.
Hi yeahgday,
It looks like this has previously been granted to your account through convention pdf requests.
If you are not seeing it on your My Downloads page right now - there is some odd behavior happening on the My Downloads page that the tech team is still looking into.
In the meantime, you should still be able to access your PDFs individually, if you go to the product page for that item, and the the “Downloads" tab (you can find that underneath the product information, next to the “Product Reviews” and “Product Discussion” tabs).
Thanks!
~Sharaya
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Hi yeahgday,
It looks like this has previously been granted to your account through convention pdf requests.
If you are not seeing it on your My Downloads page right now - there is some odd behavior happening on the My Downloads page that the tech team is still looking into.
In the meantime, you should still be able to access your PDFs individually, if you go to the product page for that item, and the the “Downloads" tab (you can find that underneath the product information, next to the “Product Reviews” and “Product Discussion” tabs).
Thanks!
~Sharaya
Thank you Sharaya!
I'm able to download it now :-)sorry for being such a stress-head.