Convention prize support problem

[Darrell Impey UK]

Who would I need to speak to regarding a misprinted Starfinder Rulebook that was received as part of Paizo's convention support? I contacted the OP Manager about a week ago but have heard nothing back. Many thanks.

[IronHelixx]

Beyond your post here (which may be enough on it's own to get CS attention) - you may want to contact customer service at [e-mail].

(Or call them)

I would include what event you received the book at, what the exact issue with the book is, and your personal contact information and Paizo account info, in the email to them.

(I'm surprised you received a physical prize as Paizo stopped doing that years ago now and went to all Gift Certificates for prize support.)

If you know who provided the prize at the event, the organizer or VO, you may want to copy htme on the email as well.

Good luck with it - hope you get it worked out.

[chris manning]

darrell, i have msg'd you diectly

[Sharaya]

IronHelixx is correct about emailing us with the info he listed, if you still need help from customer service about this. Also, please include some pictures of the book that we can pass along for quality control.

Thanks!
~Sharaya

[Darrell Impey UK]

Cool. Will sort it in the morning. Many thanks.