Sidecart strangeness


Customer Service


I preordered a starfinder product (Pact Worlds hardcover) months ago and it has been sitting in my sidecart for a while now. I recently preordered ANOTHER item (Starfinder Armory) and now that item is in my sidecart while the other order has vanished. Is my previous order still active?

Customer Service Representative

Hi thecursor,

Unfortunately, I am not finding the Pact Worlds book anywhere in orders. I'd recommend submitted it again.

I would also recommend not using your sidecart, as your only subscription is a digital subscription. This will result in items sitting into your sidecart indefinitely, and not generating to shippable orders when those products are released.

If you have any other questions, please let us know.

Thanks!
~Sharaya

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