Order #4590164: I have yet to receive Potions & Poisons


Customer Service

Scarab Sages

It was a stand-alone order (unconnected with the season) that said it had been shipped 12/5/2017, with an "estimated 3 to 10 business days in transit" - but it hasn't arrived.

Customer Service Representative

Hi I'm Hiding In Your Closet,

I'm sorry to hear this hasn't arrived yet. It looks like it should have made it by now. I've set up a replacement order for you.

If the original order shows up in the meantime, please let us know.

Thanks!
~Sharaya

Scarab Sages

Thank you!

Scarab Sages

Got it, thanks!

Customer Service Representative

Glad to hear it made it!

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