Order 4618965


Customer Service


A week ago I send customer service an email, but have had no response, so I'm posting it here. Text of my email below.

I just received a package for my Order 4618965.

The shipping list shows the order correctly: "Pathfinder Battles: Iconic Heroes Set #6".

However, the contents of the box was "Pathfinder Battles: Iconic Heroes Set #7."

You've shipped the wrong item.

Can you please send me the correct item that I ordered?

Pathfinder Battles: Iconic Heroes Set #6.

Thank you.

Customer Service Representative

Hi Richard,

Sorry for the delay in responding to your email! We were a bit understaffed last week and things have been crazy with the holidays. We'll respond to your email and get you taken care of as soon as possible.

Thanks!
~Sharaya

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